Seasons Bali is recognized for our utmost quality of service with the ISO 9001 International Accreditation. The ISO9001 International Accreditation is a world-renowned series of standards, guidelines, and principles that demand the best of businesses in every arena. Becoming certified in Bali for this international accreditation is an immense accomplishment.
What Is ISO 9001?
According to asq.org, the website belonging to the American Society for Quality, ISO9001 is defined as “a set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements needed to maintain an efficient quality system. They are not specific to any one industry and can be applied to organizations of any size. ISO 9001 can help a company satisfy its customers, meet regulatory requirements, and achieve continual improvement. It should be considered to be a first step or the base level of a quality system.”
Businesses based in the arena of mental health treatment and healthcare provide services that directly affect the state of the mental, emotional, and physical being of clients, and Seasons Bali understands this. For this reason, it is essential that a company’s policies and procedures – from the internal operations of its staff to the external treatment of its clients – measure up accordingly to the standards in which all customers deserve. Any company of substance involved in the treatment and rehabilitation of those with addictions understands that the lives of participating clients are in our hands. We fully accept the responsibility of providing the absolute best quality of services and care to our clients to assist them in saving their own lives.
To adequately answer what the ISO 9001 is, one must first ask themselves what ensuring “quality” truly means when it comes to operating a reputable business of integrity and success. For a company to attain a certification such as the ISO 9001, a certification that belongs to the family of the ISO 9001 accreditations, it must take the substantial time it requires to ensure that every single part of its operations is up-to-par with an internationally-entrusted agency that is continuous. The ISO 9001 has seven quality management principles that are meant for the use of the highest-level executives and leaders in businesses of all sectors. These seven quality management principles include:
Customer focus
The principle of customer focus centres around the quality treatment a business gives its customers and how aligned an organisation’s goals are with its clients’ needs. This principle involves the statistical measurement of customer satisfaction and the assurance that this statistic is up-to-par with what the ISO would define as an exceptionally-satisfied customer base.
Leadership
The leadership principle is designated to making sure our staff members are led in a forward-thinking, progressive, and like-minded direction modelled by our executives in high-level positions. Setting the vision for the entirety of a company, those in prominent leadership positions within a company are trusted with the responsibility of setting a tone for a company’s culture and directing its overall energy, ethics, and motivation. For this reason, it is vital that the ways of leading that takes place in an office are frequently analyzed and, if needed, innovated.
Engagement of people
In continuation of the leadership principle, this principle explains further the way that workplace morale is maintained and assured in companies. Staff members that are less stressed and more motivated are better able to be present with clients and help them in their recovery.
Process approach
The process approach is all about the way businesses handle their day-to-day activities, and how they can consolidate time whilst also optimizing outcomes for the most productive methods of operations.
Improvement
In what ways can a business continue to reform and transform its day-to-day operations to produce a specific desired outcome or goal? Improvement is about the strategies companies use to advance and encourage an ever-growing nature in the disposition of the entire body in their workforce.
Evidence-based decision making
The evidence-based decision focuses on the analytical skills of leaders in an organization and the processes in which they go through to come to rational and lucrative conclusions about the variables facing their company.
Relationship Management
Relationship Management ensures that supplier quality for companies in partnerships and agreements with other businesses is audited and checked regularly for excellence. This principle involves having healthy collaborations that secure success and triumph for firms in every realm or sector.
Why Is The ISO standard Important?
Companies that don’t want the best for their clients and staff do not seek out accreditations or certifications by top-tier organizations that audit frequently – it’s as simple as that. It is crucial that when one is considering attending a drug or alcohol addiction rehab centre that is not in their home country that they also do diligent research on the accreditations and certifications that an institution in question has attained. These accreditations and certifications can assure one who hasn’t visited a facility that they can, indeed, be trusted to provide an exceptional quality of care.
The ISO 9001 International Accreditation is not for any specific area of business. That being said, organizations such as the U.S. Air Force and Bosch Communications of the United States, and The U.S. Department of Agriculture are all also organizations that utilize tools belonging to the ISO 9001.
When the choice to recover is already an enormous task, the decision of where to recover can often deter an addict from seeking treatment at all. When travelling overseas to attend an international addiction treatment centre, it can feel like a more significant and more daunting choice than even just attending rehab in the United States. Seasons Bali makes sure to ensure potential clients that our establishment is one of a safe, supportive, and responsible enterprise by pursuing (and attaining) accreditations such as the ISO 9001.
Transformation Starts Here
Taking that first step towards recovery is one of the most powerful things you can do. If you or a family member need help and you want to get the best treatment possible, get in touch with us now. With over twenty years of helping people to find peace in recovery, we are South East Asia’s Leading Addiction Treatment Centre.